Privacy Policy.

Your privacy is important to us!

This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our services. By accessing our website or using our products, you consent to the practices described in this policy.

1. Information Collection

We may collect various types of personal information, including but not limited to:

Contact Information: Name, email address, phone number, postal/delivery address.
Order Details: Information relating to orders, your preferences, and any other details relating to your order or email account if you subscribe to our mailing list.
Website Usage: Data collected through cookies and similar technologies, such as IP address, browser type, and browsing behaviour.

2. Use of Information

We use the collected data for the following purposes:

Processing orders, Invoicing, delivering products and providing customer support where required
Sending order confirmations, updates, and promotional materials.
Analysing website usage patterns to enhance user experience.
Adhering to legal obligations and protecting our rights.

3. Data

We may share your personal information in the following circumstances:

Service Providers: Engaging trusted third-party service providers for order processing, payment, and analytics.
Legal Requirements: Disclosing information as required by law or to protect our interests.
Business Transfers: Transferring information in case of a merger, acquisition, or asset sale.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no online data transmission is entirely secure.

5. Your Choices

You have certain rights:

Access and Updates: Review, correct, or update your personal information by contacting us.
Unsubscribe: Opt out of receiving promotional communications using provided links.
Data Deletion: Request the deletion of your account and data, subject to legal obligations.

6. Cookies

We use cookies to enhance your browsing experience. You can adjust your browser settings to manage cookies, but some features may be affected.

7. Children's Privacy

Our services are not intended for purchase by any person/s under 16 years of age. We do not knowingly collect their personal information and cannot be held accountable in the event of false information being provided to us.

8. Changes to Policy

We may update this Privacy Policy periodically. Check our website for the latest version.

9. Contact Us

If you have questions or concerns, please reach out to us via the contact page on our website or alternatively email natasha@balloomevents.co.uk